About Us

DHC Family Photo 2015 new

Don Roper – Owner/Operator

Don has been the proud Owner/Operator of Don’s Heating and Cooling Ltd. since 1990. Over the years he has grown his company to be the successful HVAC business that most residents in our service area have come to for all of their home comfort needs. Don is a licensed Refrigeration mechanic and a Gas fitter 1 and a Oil fitter 1 license. Plus he is a proud grandfather of Matthew and Sianna.

Meet the rest of our team below!

What Makes Us the Contractor of Choice?

Feature Benefit
24 Hour Emergency Service When you need us we will be there
No Subcontractors Full time hourly employees are accountable to us and you the customer
Full Showroom Allows customers the opportunity to see and understand products better
Locally Owned and Operated We support the community you live in
Integrity We say what we mean and mean what we say
Guaranteed Workmanship For 5 years we will guarantee what we do
TSSA Certified We meet and exceed government standards
Insured Liability is on us not the homeowner
Workers Compensation Liability is on us not the homeowner
Member of HRAI We are always up to date on the changing market
Factory Trained Technicians Ensures customer is always receiving best possible service
Licensed Technicians Exceed and surpass the government licensing
25 Years in Business Speaks for itself
Fully Stocked Warehouse We have most parts needed
Promote Canadian Made Products Trying to keep us all working
Financing Helps lessen the financial load

1,000’s Upon 1,000’s of Satisfied Customers


Sabrina Van Gerven – Controller

Sabrina has been with Don’s Heating since 2003 starting as a team member of Don’s showroom staff. Her hard work and dedication to our Company over the years has brought her to where she is now, as our Controller. Sabrina also operates our 24 hour emergency line, so if your furnace stops working in the middle of the night, she will make sure you aren’t left in the cold.

Lori Cuthbert – Service Coordinator

Lori began working at Don’s Heating as our showroom Receptionist in 2007. Now she is our Service Coordinator, booking your appointments, tending to your emergencies and organizing our Service Technician’s schedules. Almost every time you make an appointment with Don’s, you are speaking with Lori so don’t forget to say ‘Hi’!

Paul Addison – Home Comfort Adviser

Paul began working at Don’s in 2006 as a Lead Installer. Due to his 20 years of experience and vast knowledge in the HVAC industry, Paul has become our a member of our Sales Team at Don’s Heating and Cooling, providing customers with free in-house quotes and fitting the best home comfort equipment to your house and lifestyle.

Terry Roper – Home Comfort Adviser.  Previously Head Installer/Service Technician

Terry has been working in the HVAC industry for as long as he can remember, assisting his father with the business ever since he was a kid. With many years of experience, Terry had become one of our Lead Installer’s as well as one of our most well-known Service Technician’s to many of our Customers. More recently Terry has joined our Sales Team as one of our Home Comfort Advisers providing customers with free in-house quotes and fitting the best home comfort equipment to your house and lifestyle

Ryan George – Head Service Technician

Ryan started working at Don’s Heating in 2008. Starting as an Install Helper, Ryan worked his way up in the company to become our Head Service Technician. If you have had service done by Don’s Heating and Cooling, you have most likely met Ryan already. Ryan often works long hours as one of our ‘on-call’ technicians so that our customers will not go without heating or air conditioning if they have an emergency. Feel free to thank Ryan for his hard work & dedication to our customers the next time he’s servicing your equipment.

Rolf Kellar – Sheet Metal Worker and Shop Foreman

Rolf has been employed with Don’s Heating since 1999. He is a licensed Sheet Metal worker and has red seal of approval. He is also a licensed gas fitter. Rolf has been in the HVAC trade for over 35 years. His greatest strength is his ability to make almost anything out of a flat piece of metal. His hobbies are watching NASCAR every Sunday and camping outdoors with his expanding family.