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Service Maintenance Plans


Why Should I Have a Service Maintenance Plan for My Heating & Air Conditioning Units?

 You pay a fixed annual fee to fit your system and budget
 Extended appointment times to better fit your schedule
 Fast response and priority scheduling over non-plan customers
 Maintains and validates manufacturer warranties
 Reduces the risk of costly breakdowns & maintains safe operation
 Increases efficiency and reduces energy costs
 Improves home comfort and equipment reliability
 Our certified technicians will give you a performance and life expectancy evaluation
 Analysis of all system operations to avoid unexpected and expensive repairs
 Replace old filter with a new clean filter for good air circulation
 Discounts on services, accessories and new equipment purchased at Don's Heating & Cooling
Regularly scheduled visits. No more trying to remember when you need to call; we will call you!

Our Promise, Our Pledge


We believe the confidence a customer places in us is a sacred trust. It is our goal to provide our customer with quality performance, courtesy and exemplary service.


What Does the Technician Do for My Heating and Air Conditioning System under a Service Maintenance Agreement?

The 40 Point Service Check

1. Check for Owners manual availability

2. Check CO levels inside and Outside

3. Check Heat Exchanger

4. Clean out pressure hoses and condensate trap

5. Check Condensate pump for safety switch

6. Visual inspection of vent pipes

7. Check and tighten electrical connections

8. Check pressure switches

9. Check Micro amp reading of flame sensor

10. Check Ohm reading on igniter

11. Check Amp draw on ventor motor

12. Check Amp draw on blower motor

13. Check gas pressures, static and operating

14. Check temperature differences for Heat Exchanger

15. Check Limit Switches

16. Check for gas pipe grounding

17. Paint outdoor pipe if needed (additional charge applies)

18. Check Filters and replace as needed. (extra charge for filters applies)

19. Visual inspection of the other appliances

20. Check relative humidity in home

21. Thermostat – test for proper operation and level

22. Bearing – inspect for wear and lubricate

23. Inspect indoor coil if accessible

24. Confirm proper return air and size

25. Inspect Condenser Coil

26. Refrigerant – monitor operating pressures

27. Safety Devices – inspect for proper operation

28. Electrical Disconnect Box – inspect for proper rating and safe installation

29. Test/inspect contactors for burned, pitted contacts

30. Inspect electrical for exposed wiring

31. Inspect and test capacitors

32. Inspect fan blade

33. Inspect service valves for proper operation

34. Inspect ductwork for energy loss, if applicable

35. Compressor – monitor, measure amperage and volt draw and wiring connections

36. Check Unit for Time Delay Relay, if applicable

37. Check Unit for Isolation pads, if applicable

38. Inspect all fittings for signs of oil and/or leakage

39. Check lines and fittings with refrigerant leak detector

40. Check the condition of Blower Belt, if applicable

Don’s Maintenance Plan

 Priority service
 No cost for any repairs during regular business hours (Mon – Fri 8am to 5pm)
 Surcharge of $55.00 per visit after regular business hours and weekends
 Surcharge of $149.00 for visit between 10pm and 8am
 One inspection per year (Cannot be carried forward)

Terms & Conditions

*Equipment to be insured must pass initial inspection at owners’ expense. Any worn or broken parts must be replaced before any service agreement will be accepted.

*Heat exchangers & compressors are not covered by any of the above service agreements

*Refrigerant leaks will be charged at time and material

*Maximum value of repairs up to $1200 annually

We will endeavor to render efficient service hereunder, but it is expressly agreed that we shall in no event be liable for damage or loss caused by delay and/or loss arising out of the performance of this agreement.

We reserve the right to reject any agreement if on inspection by service technician, equipment is found tampered with or in such condition that service will be unsatisfactory to either party. It is mutually agreed that this agreement covers only electrically operated units inside the equipment and does not cover the labour for duct work, flue pipe, heat exchangers, humidifier, HRV, thermostat, electrical, plumbing, balancing beyond the units, or any labour or parts because of negligent misuse of equipment, fire, flood, earthquake, tornado, any other act of God, shortage of electrical or water supply, sabotage or damage caused by freezing.

No service will be rendered under this agreement if customer has past due account, the outstanding balance must be paid for in advance.

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